Responsibilities: • Stimulate business and develop quality players through personal interaction. • Ensure all Table Games team members are providing optimum service to all guests. • Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. • Ensure technical proficiency of all Table Games team members through guidance and effective training programs. • Observe and analyze the integrity of play and activity of guests and team members. • Ensure adherence to all applicable laws, gaming regulations, and procedures. • Direct, support, and supervise all Table Games team members. • Oversee the operation of the assigned shift in the absence of a Pit Manager. • Assist in the hiring and development of team members while ensuring an adequate level of labor is used to perform to the required level of service. • Understand, administer, and review performance appraisals, set performance expectations, and provide coaching and operational support for Table Games team members. • Mediate and solve problems for team members and guests. • Establish and maintain effective lines of communication at all times throughout the department. • Identify operational and organizational opportunities and work with the Table Games management team to • recommend, develop, and implement sound solutions with peer group. • Build rapport and coordinate daily activities with support departments. • Supervise all activities and team members in Table Games pit. • Analyze guests’ play to monitor for cheating scams, advantage play, card counters, and unusual or suspicious variations in play. • Monitor staffing levels to ensure budgetary compliance. • Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member and guest information. • Have complete knowledge of all casino events and promotional activities. • Ensure the safety and security of all guests and team members. • Comply with all policies and procedures established by Bally’s Kansas City and department management. • Other duties as assigned or any reasonable request from any member of management. Competencies: • Appropriate use of office equipment, including personal computer, telephone with voice mail system, fax machine, and copy machine. • Must be able to work any necessary hours, including late nights, weekends, and holidays. • Read, write, and understand complex instructions and reports. • Communicate appropriately with all casino guests, casino departments, and fellow team members. • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures. Work Environment: • Required to stand and walk, use hands to finger, handle, or feel objects, tools, and controls, reach with hands and arms, and talk and hear. • Required to bend or stoop and to lift up to 100 pounds, including lifting overhead. • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Exposed to variable temperatures, smoke, steam, and wet areas. • The noise level in the work environment is usually somewhat loud. Target Salary Range: $24.50 to $29.00 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.