ESSENTIAL FUNCTIONS: • Ensure consistent high-quality service to all our team members and guests. • Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests. • Assist the culinary teams in quality checks for all food and beverage presentations and displays throughout the division. • Monitor all wait stations, host stand, and general appearance of the restaurant to assure cleanliness and compliance with company standards. • Assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost. • Oversee the inventory. Maintain and order inventory as needed to serve guests. • Monitor staffing levels to ensure budgetary compliance. • Manage escalated guest service issues appropriately and discreetly. • Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. • Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino. • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies. • Ensure satisfaction to guests. • Follow lawful directions from supervisors. • Uphold the company’s non-disclosure and confidentiality policies and agreements. • Interact well with others and be a positive influence on team member morale. • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. WORKING ENVIRONMENT & PHYSICAL EFFORTS: • The hospitality industry is a 24 Hour 365-day operation. • This position will primarily be indoors under controlled temperatures. • Occasional exposure to outdoor climates • Occasional: standing, walking, and lift up to 25 pounds, including lifting overhead. • Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands • Required to be able to taste and smell food items to ensure quality and flavor levels. • Speech and Vision abilities are required. Target Compensation Range: • $21.10 per hour Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.