Responsibilities: • Develop, apply, and maintain a friendly and courteous rapport with customers and employees • Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines • Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner • Carry and effectively communicate by two-way radio • Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas • Maintain secure key controls at all times • Pay and/or verify jackpot winnings to customers and complete required written documentation Please note this job description is not designed to cover or hold a comprehensive listing of activities, duties or responsibilities needed by the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.