Qualifications: • Customer Service Background • Bartending Experience • Knowledge of R.I Liquor laws License Requirements: • ServSafe Certification • DBR license Essential Job Functions: • Assists Managers in overseeing the day-to-day operations of all bars • Assist in managing the schedule in accordance with the appropriate staffing levels • Train bartenders on point-of-sale system, company rules and regulations • Inform bartenders of new company rules and state laws • Investigate and manage guest complaints or employee issues • Working with bartenders to maintain the highest level of customer service • Gathering information from guest and bartenders on new products requested • Assistance with monthly inventory • Monitor beverage staff on proper service • Enforce company policies and procedures • Assist with maintaining payroll solution E-time on a weekly basic to ensure appropriate • employee clock in and clock out • Have working knowledge of point-of-sale system front and back of house • Keep abreast of promotion and adjust personal levels to accommodate added guests • Have working knowledge of union contact Physical/Mental Requirements: • Able to work nights, overnights and all weekends and be flexible with schedule frequently • Ability to work at a fast pace for up to 12 hr. shifts occasionally • Able to train with many different personalities constantly Working Conditions: • Gaming environment includes smoke, noise and bright lights • Fast-paced customer orientated