Responsibilities: • • Responsible for providing excellence in service. • Greet customers as soon as they walk up • Provide patrons with accurate wait time estimates during busy periods • Maintain a neat, organized front-of-house environment • Seat guests and take initial drink orders as needed to ensure ideal speed of service • Assist with opening/closing tasks and side work as needed • Learn food and beverage menu • Rotate seating between different stations to ensure even workloads for waitstaff. • Answer phones and schedule reservations with large parties. • Relays any guest compliments and complaints to the appropriate supervisor. • Collects proper payment for paid show. • Checks reservations and seats guests in a courteous and friendly manner • Reports to work on time, as scheduled, in proper uniform with nametag, and with a positive and cooperative attitude ready to serve the guests. • Cash: makes proper change and closes out the check. Held accountable for cash drawer and all variances. • Performs other duties as assigned. Work Environment: • Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. • Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement Additional Benefits: • Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions Starting Compensation: • 16.50/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.