Builtwell, Chattanooga’s community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Digital Banking Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: • Customer Concierge: Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank’s digital banking products • Card Services: Processing customer requests regarding debit and credit cards and handling card disputes • Wire Transfers: Processing incoming, outgoing and international wires • ACH: Processing daily ACH files for customers as they are submitted • Above all, offering exceptional service to both internal and external customers. We encourage all who want to work with a dynamic and highly productive team to apply. Desired Qualifications • High school diploma or equivalent • Ability to work independently, accurately and with attention to detail • Strong time management skills and ability to meet daily deadlines • Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe • Ability to communicate and interact with a variety of people both within the team and other departments • Ability to handle and resolve recurring issues • Excellent verbal and written communication skills • Schedule: M-F 8:30 am-5:30 pm, Every 7 weeks F 8:30 am - 6:00 pm, Every 6 weeks Sat. 8:50 am - 12:10 pm (Full-time)