S Essential Duties • Sells and delivers a minimum number of vehicles per month. • Writes complete sales orders and processes paperwork in accordance with dealership policies. • Utilizes dealership sales control and follow-up systems. • Attends product and sales training courses as requested by sales manager. • Keeps up-to-date on new products and services within the industry. • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. • Maintains a prospect development system. • Conducts business in an ethical and professional manner. • Satisfies the transportation needs of vehicle purchasers. • Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot. • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. • Explains fully product performance, application and benefits to prospects. • Describes all optional equipment available for customer purchase. • Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive. • Exhibits high level of commitment to customer satisfaction. • Knows and understands the federal, state, and local laws which govern retail automobile sales. • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. • Keeps abreast of new products, features, accessories, etc., and their benefits to customers. • Knows and understands equity and values, and is able to explain depreciation to the customer. • Ensures that the sales manager has an opportunity to meet each customer. • Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.). • Prepares sold vehicles for customer delivery prior to customer arrival. • Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork. • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. • Schedules first service appointment. • Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met. • Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively. • Attends sales meetings. • Maintains professional appearance. • Other tasks as assigned.