Handles the end-to-end denial and appeal process, including the receiving, analyzing, recording, tracking, managing, and/or resolving appeals with third-party payers in a timely manner. Carries out appropriate research and analysis to help with the appeals process and stay informed with best practices and policy changes. Identifies, analyzes, and researches frequent root causes of denials and develops corrective action plans for resolution of denials. Assists with cart audits as necessary. Understands all ancillary department-charging functions. Understands medical records, hospital bills and billing, and chargemaster. Assists colleagues and participates in constructive interactions. Maintains professional and prompt communication with both internal and external clients.