Summary: Responsible for Business Office duties including Admissions, Dismissals, Switchboard, registration follow-up and Specialty Clinic preparations. Essential Duties and Responsibilities: • Admissions and dismissals • Admit patient into hospital computer system – ER, outpatient ancillary services, specialty clinic, surgery and inpatient. • Complete necessary paperwork based upon admission type and responsible party • Dismiss upon notification. • Prepare paper work for Specialty Clinics • Organize and pre-admit patients for Specialty Clinics on a daily basis to ensure smooth flow of patient traffic the following day • Moderate amount of telephone usage in all aspects of the job. • Completes follow-up and reporting as needed. • Reviews and corrects AccuReg errors. • Ensures complete accuracy with each admission. • Maintains confidentiality of information pertaining to clients, physicians, employees, and CCMH business. • Consistently reports to work at the scheduled time in a punctual manner and at the assigned job location. • Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety and specific job-related hazards. • Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens. • Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment. • Promotes effective working relations and works effectively as part of a department/unit team inter- and intra- departmentally to facilitate the department’s/unit’s ability to meet its goals and objectives. Non-Essential Duties and Responsibilities: • Perform other duties as assigned Professional Requirements: • Complete annual education requirements. • Maintain patient confidentiality at all times. • Report to work on time and as scheduled. • Wear identification while on duty. • Maintain regulatory requirements, including all state, federal and local regulations. • Represent the organization in a positive and professional manner at all times. • Comply with all organizational policies. • Conduct oneself as a professional in accordance with PRIDE values. • Participate in performance improvement and continuous quality improvement activities. • Attend regular staff meetings and in-services. Job Requirements: • One to two years prior hospital/medical office experience preferred. Prior knowledge of medical terminology preferred. • Previous data entry experience preferred • High School Diploma required. • Accuracy in data entry to ensure correct billing practices • Professional phone etiquette and techniques • Excellent people skills • Must be able to type 50-60 w.p.m. and operate standard office machines. • Must have ability to function under stress. • Must possess emotional maturity to maintain good relationships in multi-person office. • Requires judgment to analyze and make decisions. Organizational/Core Competencies: • Quality Service • Team Work • Communication • Respect for Others • Time and Priority Management