Team Leader provides day-to-day leadership and supervision of the clinical medical assistant team while supporting exceptional patient care, operational excellence, and quality outcomes. This position serves as a working leader by coordinating clinic operations, coaching team members, supporting providers, and assisting with direct patient care as needed. The ideal candidate is a certified medical assistant with strong leadership abilities, excellent communication skills, and a commitment to delivering compassionate, patient-centered cardiovascular care. Essential Job Functions • Provide daily leadership, guidance, and support to clinical team members. • Promote a positive, respectful, and collaborative work environment. • Coordinate clinic workflow to ensure efficient patient flow and provider support. • Partner with providers and operational leaders to resolve clinical and workflow issues. • Assist with scheduling clinical staff to meet patient care needs. • Monitor staffing levels and adjust assignments as needed. • Participate in recruiting, interviewing, onboarding, and training new clinical team members. • Coach, mentor, and develop staff through ongoing feedback and performance management. • Assist with annual performance evaluations and professional development planning. • Ensure team compliance with organizational policies, clinical protocols, and regulatory requirements. • Monitor employee certifications and licenses to ensure they remain current. • Promote quality improvement initiatives and patient satisfaction goals. • Participate in department meetings and interdisciplinary committees. • Maintain accurate documentation and ensure compliance with electronic medical record (EMR) standards. • Protect patient privacy and maintain HIPAA compliance. • Provide direct patient care and clinical support during staffing shortages or increased patient volume. • Perform other duties as assigned to support clinic operations. Qualifications Required • Current Medical Assistant certification from an accredited organization. • Current Basic Life Support (BLS) certification. • One (1) to two (2) years of clinical medical assistant experience. • Demonstrated leadership potential or prior supervisory experience. • Strong interpersonal, organizational, and communication skills. • Proficiency with electronic medical records (EMR) and standard computer applications. • Ability to prioritize multiple responsibilities in a fast-paced clinical environment. Preferred • Cardiology or cardiovascular practice experience. • Previous experience leading or supervising clinical staff. • Completion of EKG interpretation or cardiovascular diagnostic training. Knowledge, Skills, and Abilities • Strong leadership and team-building skills. • Excellent verbal and written communication. • Ability to manage competing priorities while maintaining attention to detail. • Commitment to delivering outstanding patient-centered care. • Ability to maintain confidentiality and exercise sound judgment. • Strong problem-solving and conflict-resolution skills.