Nature of Duties: Operates a multi-line switchboard, directing calls and scheduling patient appointments according to clinic guidelines. Qualifications: • High school diploma preferred • Experience with a multi-line switchboard preferred • Strong communication skills Specific Duties: • Answer 100-150 incoming calls daily. • Accurately schedule appointments and route messages to the correct team. • Ensure proper documentation in the medical record. • Meet performance goals (e.g., 85% calls answered in under 30 seconds, less than 10% abandonment rate). • Perform other related duties as needed to support clinic operations. Compensation: Pay starting at $17.87. Company Benefits: • Choice of three health insurance plans • Dental insurance coverage • Vision insurance coverage • 401(k) with company match and profit-sharing plan • Company-paid short-term and long-term disability coverage • Company-paid life insurance for you and your family • Access to company-provided training and educational resources • Eligibility for annual merit-based performance increases • Accrued General Purpose Time (GPT) • Eight company-paid holidays • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days • Complimentary Employee Assistance Program (EAP) for all employees and their dependents.