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Team Supervisor II

Fcsok · fcsok.org
TulsaOn-siteLead / Manager5+ yrs
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Subscribers got this job on 3 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Supervises behavioral health case managers and care coordinators in mental health services.

RecruitmentClinicalInsuranceCompliance

Details

Found
25 d ago · posted 2026-10-02
Location as listed
Tulsa, OK, United States
Role
Behavioral Health Team Supervisor
Source
The company’s own careers site

Full description

Competitive annual salary • Premium Medical, dental & vision benefits • 75% employer-paid medical premiums • Retirement Savings 403(b) plan with up to 6%eEmployer match • Life Insurance, Short & long term disability benefits • Employee assistance, discount and wellness programs • Generous Paid time off, up to 34 days first year • Employer provided professional Development and CEUs POSITION SPECIFIC DUTIES & RESPONSIBILITIES:  Oversee and support daily operations of a multidisciplinary team.  Supervise assigned staff including case managers, care coordinators, PRSS, and administrative support.  Conduct regular team huddles and case staffing to ensure coordinated care delivery.  Ensure team performance and service delivery align with organizational expectations.  Ensure services are accessible, timely, and client centered.  Lead efforts to engage hard-to-reach clients and those with high-risk needs.  Facilitate referrals and integration with physical health, psychiatric, and other supportive services.  Address clients' needs promptly, including medical, housing, and crisis-related support.  Analyze and disseminate data to guide service planning and staff priorities.  Use service utilization and quality metrics to inform client care and operational decisions.  Collaborate with data teams to ensure accurate reporting and identify gaps or trends.  Monitor staff caseloads and adjust assignments to maintain equity and efficiency.  Identify barriers to service delivery and recommend improvements.  Ensure compliance with agency, state, and payer documentation and reporting requirements.  Support recruitment, onboarding, and development of team members.  Maintain positive relationships with internal departments and leadership.  Participate in multidisciplinary planning and quality improvement initiatives.  Advocate for staffing and resource needs in collaboration with leadership. QUALIFICATIONS EDUCATION:  Bachelor's Degree or better in related field is required EXPERIENCE:  5+ years' experience in mental health care.  2+ years' experience in a supervisory role. PERFORMANCE COMPETENCIES:  Strategic and Analytical Decision-Making.  Effective Supervision and Team Leadership.  Data Analysis and Operational Planning.  Strong Communication and Problem-Solving Skills.  Workflow Management and Service Coordination. KNOWLEDGE/SKILLS/ABILITIES:  Regulatory Compliance – Familiarity with HIPAA, Medicaid/Medicare, state mental health regulations, and documentation standards.  Trauma-Informed Care – Knowledge of trauma-informed approaches and their application in service delivery and team supervision.  Crisis Intervention – Awareness of crisis de-escalation techniques and emergency response procedures.  Clinical Supervision Models – Understanding of effective supervision practices, including reflective supervision and performance management.  Cultural Competency – Knowledge of cultural and socioeconomic factors impacting mental health care.  Leadership and Team Building – Ability to inspire, guide, and support staff, promote collaboration, and address conflict constructively.  Communication – Strong written and verbal communication skills, including documentation, feedback delivery, and interdepartmental coordination.  Problem-Solving – Ability to assess situations, make decisions under pressure, and implement effective solutions.  Time Management – Skill in prioritizing tasks, managing deadlines, and balancing administrative and supervisory duties.  Coaching and Mentorship – Competency in developing staff, providing constructive feedback, and facilitating professional growth.  Maintain Confidentiality and Professional Ethics – Uphold ethical standards and client confidentiality at all times.  Adapt to Change – Flexibility to lead through organizational, procedural, or policy changes in a fast-paced environment.  Handle Sensitive Situations with Diplomacy – Remain calm and objective when managing performance concerns, staff grievances, or client crises CERTIFICATIONS/LICENSES:  ODMHSAS PRSS Supervisor Training, one time course completed within 6 months of hire.  ODMHSAS Case Manager II Certification, completed within 60 days of eligibility.  Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office and/or for the transportation of clients. *Mileage reimbursement provided* SAFETY SENSITIVE JOB CLASSIFICATION: This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment. ADDITIONAL INFORMATION: May be required to work evening hours, weekends, and/or holidays.

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