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Multi-Duty Receptionist - Summit Medical Group at Middlebrook

Summit Medical Group P.A. · summitmedical.com
Knoxville
Apply on Summit Medical Group P.A.’s site

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The job in short

Multi-duty receptionist at a medical group.

Compliance

Details

Found
25 d ago · posted 2026-09-28
Location as listed
Knoxville, TN, United States
Role
Patient Services / Front Office
Source
The company’s own careers site

Full description

Summit Medical Group at Middlebrook is seeking a Multi-Duty Receptionist to join their practice. This is a full time opportunity. This position greets, directs and schedules patients and visitors. Examples of Duties (List does not include all duties assigned) • Greets patients and visitors in a prompt, courteous, and helpful manner. • Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate. • Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented. • Maintains computerized scheduling and follows office scheduling policies. • Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.) • Files charts and coordinates lab work, as requested. • Sorts and delivers mail, medical records, and other correspondence. • Maintains work area in a neat and orderly manner. • Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.) • Cooperates and helps out coworkers if needed and is committed to the success of the team. • Assists with charge entry and/or coding issues, if requested. • Attends meetings, as required. • Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public). • Adheres to the corporate compliance plan and policies. • Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients. • Performs related work, as assigned. Education High School Diploma, or equivalent, required. Experience Prefer one-year experience in a medical office setting.

Patient Services / Front Office jobs in Knoxville, Tennessee · Patient Services / Front Office jobs in the United States · All Summit Medical Group P.A. jobs

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