Collington, A Kendal Affiliate, located on a beautiful 125-acre campus in Mitchellville, Maryland, is a Life Plan Community enriched in diversity that offers an active lifestyle for independent living and person-centered continuing care for assisted living and memory support. Collington’s vision is to thrive as a community of people living, working and serving together, bringing alive a spirit of collaboration, generosity and mutual respect in our relationships and decision-making. Position Summary The Wait Staff – Team Lead supports the Culinary Services Manager in coordinating dining room and “Landing” operations while ensuring efficient, courteous, and high-quality service. The Team Lead serves as a motivator, coordinator, and mentor, guiding team members, maintaining service standards, and ensuring daily operations run smoothly. The role may also assist with administrative duties and report writing as needed. Essential Functions • Leads and participates in providing courteous, professional service consistent with Collington’s Philosophy, Values, Policies, and “Steps of Service.” • Coordinates daily opening and closing activities, ensuring side work, tables, stations, and assigned areas meet established standards. • Provides guidance, support, and mentorship to wait staff to promote teamwork, accountability, and strong performance. • Ensures team members arrive on time and complete assigned responsibilities and closing duties. • Greets, seats, and assists residents and guests promptly and courteously. • Monitors dining areas to ensure tables, chairs, dishware, and service stations are clean, properly set, and ready for service. • Responds to resident and guest questions, including menu and service-related inquiries. • Helps resolve service concerns and maintains a high level of resident and guest satisfaction. • Communicates operational needs, concerns, and team performance issues to the Culinary Services Manager. • Continually identifies opportunities to improve team performance, service quality, and efficiency. Education and Experience • High School diploma • Minimum of one (1) year of “Front of the House” operations experience in a restaurant or Senior living residential or long-term care facility preferred. Required Knowledge, Skills, and Abilities • Demonstrated ability to lead, motivate, and support a team. • Strong customer service and communication skills. • Ability to work effectively in a fast-paced, team-oriented environment. • Ability to prioritize tasks, coordinate staff, and maintain service standards. • Professional, courteous, and dependable with a strong commitment to resident and guest satisfaction. • Ability to follow established policies, procedures, food service standards, and “Steps of Service.” • Basic computer and administrative skills, including the ability to complete reports and other documentation. • Ability to attend required meetings and work a flexible schedule, including evenings, weekends, and holidays as needed. We also offer the following benefits: • We also offer the following benefits: - A comprehensive Medical, Dental, Vision, Life & Disability Plans - 403 (b) Tax-Deferred Retirement Savings Plan - Vacation, Sick Leave, Birthday & Holiday Pay - Employee Assistant Program - Scholarship opportunities Salary: $17.00 per hour.