Essential Duties and Responsibilities: • Demonstrates interpersonal skills and competency in leadership, supervision and management of staff. • Collaborates the development and implementation of policies, systems and programs to guide assigned functions, activities and responsibilities. • Handles day to day operations such as but not limited to payroll adjustments, schedule changes, following up on patient complaints and quality reviews. • Assists nursing manager with implementation of new programs, employee evaluations and disciplinary issues. • Evaluates and documents patient response; monitors and recognizes changes in physiological and psychosocial status; takes appropriate action based on assessment of the patient. • Practices, develops and endorses customer service skills in relationships with internal and external customers. • Demonstrates knowledge and application of the nursing process. Other Responsibilities: • Adheres to downtime procedures. • Adheres to established departmental policies, procedures, and objectives. • Performs both essential and non-essential job functions in a safe manner as identified by Norwegian American Hospital. • Demonstrates an understanding of and models the mission and core values of Norwegian American Hospital.