Essential Functions & Responsibilities: • Prepares, reviews, and ensures the accuracy and completeness of all commercial loan closing documentation. • Coordinates and processes loan packages for all newly approved and renewed loans, ensuring timely imaging and filing. • Works closely with legal counsel to facilitate closings, including ordering and reviewing title work, flood certifications, and environmental reports. • Ensures the proper execution of all loan documents and performs post-closing reviews for completeness and compliance. • Tracks and manages receipt of recorded documents such as mortgages, final title policies, and assignment of rents and leases. • Orders and manages commercial real estate appraisals and inspections as required. • Funds new loans and approved construction draws; manages payment posting, including manual corrections for rejected payments. • Oversees partial releases, ensuring accurate parcel identification and receipt of appropriate payoff amounts. • Monitors and tracks member insurance coverage, ensuring adequate protection on all collateralized loans. • Maintains active communication with members to resolve servicing inquiries and provide loan-related guidance as needed. • Opens business deposit accounts in coordination with the lending process when required. • Serves as department administrator for Laser Pro and FICS Commercial Servicer systems. • Maintains system updates, applies quarterly releases, and tests new features for operational readiness. • Adds, deletes, and trains system users, ensuring secure and appropriate access to servicing platforms. • Troubleshoots and resolves system integration issues in partnership with the IT Department. • Produces and distributes accurate monthly, quarterly, and annual reports on commercial loan activity. • Completes and distributes annual borrower tax forms (e.g., 1098), and submits IRS reports accordingly. • Manages compliance documentation for participation loans and ensures proper commitment delivery. • Balances general ledger accounts in coordination with the Accounting Department and maintains loan conversion schedules (e.g., construction to permanent). • Ensures timely mailing of payment and delinquency notices; generates and analyzes weekly past-due reports. • Attends industry conferences and training events to stay informed of regulatory changes and system upgrades. • Maintains a member first mindset. • Upholds core values and builds team member and customer relationships. • Completes all training as required. • Performs other duties as assigned.