OVERVIEW: The Technician Apprentice is responsible for a variety of entry level job duties, to include aspects of detailing, yard work, rigging as well as gaining general knowledge of the sales, service and parts departments. KEY TASKS: • Detailing: gain familiarity of products as well as understand nuances involved in boat detailing to include exterior, interior, buff and wax as well as safety guidelines. • Yard Team: gain understanding of functions of yard personnel to include equipment and machinery operation, proper boat movement and storing procedures as well as yard safety. • Rigging : gain exposure to new product assembly procedures, Boat builders rigging requirements and MarineMax rigging SSO’s. • Service: Perform light duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with any other repairs as directed by technician, advisor or service management. • Service Advisor: gain critical knowledge of customer service, work order management, time card entry, importance of documentation, and working knowledge of service scheduler and SSO • Parts Department: exposure to all aspects of departmental operations to include over the counter and work order sales processes, parts ordering and inventory maintenance. • Sales: gain a general overview of the processes associated with the sales and delivery of new boats. • Interface on daily basis with lead technician and riggers to ensure proper acclimation to role. • Set up and participate in boat shows and other off-site promotional events • Maintain a professional and clean personal appearance and workspace for customer viewing. • Other duties as assigned KEY RESULT AREAS: • Internal/external customer satisfaction/FANS. • Timely and accurate completion of work. • Maintain prescribed production and accuracy standards. • Successful completion of fork truck training. *MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.