Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Benefits: • PTO and Paid Holidays • No nights or weekends! • Optional Medical, dental and vision plans • 401(k) retirement plan • Company-paid life insurance with/AD&D benefit • Company-paid long-term disability plan • Optional life insurance and short-term disability plan • Optional Critical Illness Plan • Optional Accident Insurance Plan Essential Duties / Essential Job Functions: • Greet and check in patients in a friendly and professional manner. • Handle all calls in a timely and professional manner. • Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information. • Completing new patient profiles. • Verify insurance and collect co-pays. • Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options. • Handle patient intake forms and documentation. • Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar. • Set up follow-up appointments and providing the patient their patient plans. • Reconcile the nightly deposit as per policy. • Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. • Other duties as assigned Required Skills/Abilities: • Ability to maintain confidentiality • Preset a positive and professional attitude • Planning and organizational skills • Proficient in Microsoft Office (Word, Excel, Outlook) • Ability to identify problems and to propose feasible solutions • Ability to maintain accurate records • Ability to enter and maintain data in various company software programs. • Knowledge of company’s policies and procedures. • Knowledge of modern office equipment, troubleshooting, practices, and procedures. • Interpersonal/human relations skills • Proficient telephone skills • Time Management • Attention to detail Education and Experience: • High school diploma or equivalent • Previous medical office or receptionist experience preferred • Familiarity with insurance information verification • Sliding fee scale competency • CPR or ability to obtain Physical Requirements • Sitting in a normal seated position for extended periods of time • Reaching by extending hand(s) or arm(s) in any direction • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard • Communication skills using the spoken word • Ability to see within normal parameters and hear within normal range • Ability to move about NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.