The Equipment Service Coordinator uses hands-on mechanical and equipment knowledge to support customers, mechanics, and ISCO’s service operations. This is an opportunity to continue using your technical skills while moving into a less hands-on, office-based position. What You'll Do • Manage and process McElroy RMA's. • Support Fusion Hotline calls by gathering information and coordinating with hotline mechanics. • Assist with customer damage assessments and quotes. • Coordinate between customers, mechanics, and internal teams. • Track service requests and ensure follow-up. • Provide support to the maintenance and equipment service teams. Qualifications • Experience as a mechanic, equipment technician, maintenance technician, or similar hands-on technical role preferred. • Strong mechanical and equipment knowledge. • Ability to troubleshoot and communicate technical information. • Strong organizational and communication skills. • Comfortable learning and using computer systems. • Self-motivated and team-oriented. Experience with McElroy equipment, fusion equipment, HDPE piping, construction equipment, or rental equipment is a plus. Why This Role? This is a great opportunity for an experienced mechanic who wants to use their hands-on knowledge in a technical office role, work with customers and mechanics, and grow their career beyond a traditional mechanic position.