• The Housekeeping Supervisor coordinates room attendants, housemen, public space cleaners, and supervisors. They manage day-to-day housekeeping operations, ensuring high-quality standards and prompt responses to requests. • Responsibilities: • Maintain high housekeeping standards in guest rooms, linens, uniforms, lost and found, laundry, and public spaces. • Train and supervise new employees on cleaning procedures and safety protocols. • Inspect work for compliance with standards and document as required. • Assist the Executive Housekeeper with department morale and biannual QA Audit. • Coordinate with outside vendors for pest control, laundry, and other services. • Plan daily employee work sheets and assist with cleaning duties as needed. • Resolve complaints about service and equipment promptly. • Ensure efficient communication with other departments for timely service delivery. • Check and maintain equipment. • Evaluate employee performance and recommend personnel actions. • Monitor daily workload and staffing levels within budget. • Advise desk clerks of rooms ready for occupancy. • Assist with administrative functions. Qualifications: • Working knowledge of English. • Professional appearance and demeanor. • Customer service skills. • Basic computer and math skills. • Minimum 2 years of supervisory housekeeping experience and 2 years of line-level experience. • Additional Requirements: • Physically capable of performing housekeeping tasks. • Lift up to 25 pounds frequently and up to 50 pounds occasionally. • Specific vision abilities required. • May be exposed to humid conditions, contaminants, disease, infections, and chemicals. • Quiet work environment. Requires 40 hours per week, varying days from Monday to Sunday.