You serve as the face of the business for one of the busiest, biggest bars in Ann Arbor, proudly welcoming and greeting our guests. You bring a respectful and cheerful attitude to each shift as you monitor the table rotation and seat our guests comfortably. You’re a core team member as you’re the first point of interaction for our high-volume, energetic college-aged crowds who are eager to celebrate, catch a game, dance, and enjoy a beverage/meal. You also fulfill a critical role as you team with the kitchen and server staff to deliver food to guests in a friendly, professional and knowledgeable manner. Responsibilities: • Completes standard processes using Good Time Charley’s endorsed methods • Supports other team members to ensure smooth operations and a seamless customer experience • Greet and make customers feel welcome • Completes side work with professionalism and commitment to quality • Controls flow of seating; manages ebb and flow and ensures even table rotation • Brings a positive attitude every shift and treats everyone (clients and colleagues alike) with respect • Maintains composure, remains calm and patient despite dynamic, fast-paced environment • Is consistent with service approach and models organization’s values • Along with the rest of the team, helps with general bussing and conducts light cleaning • Performs opening and closing duties with thoroughness and attention to detail • Uses excellent customer service and displays friendliness throughout the course of every shift • Ensure guest satisfaction and maximizing financial success of our restaurant by leveraging effective communication skills; builds long-term relationships • Presents restaurant (and patio) at its best with a strong commitment to cleanliness Benefits: Fun place to work! Meal benefits Competitive pay Provided uniforms (for Food Runners) Need to know: Our restaurant layout may require you to negotiate two flights of stairs Food Runners may carry up to 25 lbs on a tray each shift Must be available for ALL University of Michigan football home games Hosts are required to wear dressy casual attire No experience required, but is preferred – great entry level position!