PURPOSE OF POSITION: Responsible for the supervision of all direct care staff members. Implements program’s policies and procedures. Responsible for keeping the physical plant in compliance with RHY, and safety regulations. REPORTS TO: Assistant Program Director SUPERVISES: Counseling Specialists, Counselors, and Relief Counselors SPECIFIC RESPONSIBILITIES: • Hires/supervises all Counselors, Counseling Specialists, & Relief Counselors. • Models & promotes dependable, responsible, accountable, & ethical behavior. • Ensures all full-time staff meets the annual training requirements. • Assists with the coordination of educational/vocational/housing planning & programming for all residents. • Ensures new resident orientations are completed for each resident. • Prepares staff schedule to ensure program safety, appropriate delivery of services, & necessary coverage. Covers shift(s) to always ensure appropriate coverage. • Works with the Assistant Program Director to complete timely staff evaluations. • Ensures the Behavior Management System is utilized appropriately. • Ensures all household, personal, & food supplies are ordered & in appropriate supply. • Works collaboratively with Case Planners to ensure quality of service. • Participates in weekly Force Field team meeting & conducts monthly staff & resident meetings. • Provides 24-hour on-call coverage to program staff via agency cell phone.. • Is DYCD Connect trained & proficient. • Responds to all emergencies at the residence. • Any other assigned tasks. QUALIFICATIONS: • High School diploma is required. • Two years of managerial experience preferred. • Associate's degree in a related field is preferred.