SPECIFIC RESPONSIBILITIES • Ensure all individuals receive services outlined within their program plans, including but not limited to Life Plans, IPOPs, Safeguards and CFAs. • Ensure spending aligns with the program’s approved budget and Report of Operations, including oversight of Coupa expenditures and proactive management of payroll overtime. • Promote community inclusion, independence, individualization and productivity. • Monitor health, safety, and well-being through coordination with medical professionals and clinical teams. • Attend semi-annual, annual, and special meetings at schools and/or day programs. • Monitor and safeguard the individual’s personal belongings. • Collaboration with nursing staff, including but not limited to medication monitoring, timely medical appointments and medication orders. • Conduct monthly staff meetings in conjunction with training requirements set forth by program leadership and regulatory standards. • Ensure quarterly drug regimen pharmacy reviews are completed and filed. • Verify documentation of contact with schools, day programs, and families. • Provide ongoing supervision and support of Assistant Managers and DSPs. • Ensure adequate shift coverage and notify the Program Coordinator of staffing issues. • Write and present performance evaluations within 3 months of hire and annually thereafter. • Provide timely in-house training and orientation for new employees and contracted workers. • Observe and ensure staff are implementing/documenting goals and behavior support plans correctly. • Inform the Program Coordinator of outstanding staff performance or disciplinary concerns. • Maintain OPWDD and agency PNA standards. Accurately reconciles Accufund at least monthly. • Ensure accurate documentation of in-house logs, occurrence logs, and training in-services. • Responsible for hiring, training, evaluating, and terminating residence staff in conjunction with the Program Coordinator and HR Department. • Ensure fire drills are scheduled, conducted, and documented in accordance with regulatory standards. • Maintain fire safety logs, medication records, and other regulatory documentation. • Collaborate with the Performance Quality Improvement (PQI) team on incident investigations and Justice Center reviews. Submits documentation requested by investigators within 24 hours. • Adhere to agency policies and attend required meetings. • Oversee cleanliness, safety, and maintenance of the residence. • Facilitation of a non-institutional homelike environment. Maintains curb appeal to neighborhood standards. • Conduct regular facility walkthroughs and address maintenance needs monthly, including but not limited to the Facility Observation Checklist. • Ensure vehicle maintenance and inspections are completed and logged. • Orders/maintains needed program and recreational supplies. • Foster positive relationships with families, guardians, neighbors and other stakeholders. • Communicate professionally with schools, day programs, and families. • Act as a role model and resource for staff. • Perform DSP duties when necessary to ensure residence safety and care. • Demonstrate understanding of agency philosophy regarding behavior modification, communication, and inclusion. • Ensure spending aligns with the program’s approved budget and Report of Operations, including oversight of Coupa expenditures and proactive management of payroll overtime. • HR Function that includes hiring, disciplining, terminating employees. • Demonstrates understanding and abides by 624 regulations in terms of properly recognizing, intervening and the timely reporting of abuse, as well as the provision of individual protection. • On call 24/7 to respond promptly and with good judgment. Report to residence if needed. • Maintains compliance with assigned LMS training and ensures that staff do the same. • Attends training, demonstrates understanding and ensures proper implementation of Electronic Health Record systems. • Demonstrates understanding of and adheres to standards of Corporate Compliance. • Ensures accurate and timely submission of documents required for billing. • Coordinates weekly schedule with Assistant Manager to provide maximum shift oversight. • Demonstrates flexibility with schedule based on house needs and increased focus on shifts that require heightened training/oversight. • Develop/maintain Environmental Protection Plans (EPP) in accordance with regulations. Demonstrates ability to implement EPPs. Maintains items needed for EPP implementation. • Completes payroll timely and accurately. • Responds timely and effectively to issues identified in consumer satisfaction surveys and other feedback mechanisms. • Inputs complete and accurate Key Performance Indicator (KPI) data monthly. • Other duties as assigned by the Program Coordinator. Qualifications • A high school diploma or GED is required; an associate or bachelor’s degree in human services is preferred. • Minimum 3 years of experience working with individuals with developmental disabilities, preferably in a residential or treatment setting. • A minimum of 3 years of administrative/managerial experience with individuals with behavioral health challenges. Certifications & Skills • Must complete and maintain Medication Administration certification (AMAP) to maintain employment. • SCIP-R, CPR, and First Aid & AED certifications are required to be obtained and maintained. • QIDP certification preferred. • A valid NYS Driver’s License is required. • Strong written, verbal, and organizational skills. • Proficiency in Microsoft Office and basic computer applications. Serves as a positive role model for staff and individuals supported