Responsibilities: • Managing a more complex caseload of automobile liability claims and general liability claims. • Mentoring more junior members of the Casualty Team • Analyzing insurance policies and contracts to ensure accurate coverage determinations • Utilizing internal and external resources to investigate facts of loss with the purpose of accurately documenting liability and to rule out fraud • Creating appropriate reserves and expense recommendations for management when appropriate • Monitoring vendor usage and controlling expense costs Qualifications and Skills: • Over 5+ years of experience handling bodily injury claims • Bachelor’s Degree or equivalent industry experience • Demonstrates a strong learning mindset, quickly adapting to new systems, processes, and claim practices. • Multi-State licensed • Solid interpersonal, oral, and written communication skills • Ability to work independently, manage a diverse caseload, and collaborate in a team environment • Familiarity with multi-state claims regulations a plus • Proficiency in Microsoft Word, Excel, and Outlook