Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health. What We Offer: • Choice of three health insurance plans • Dental insurance coverage • Vision insurance coverage • 401(k) with company match and profit-sharing plan • Company-paid short-term and long-term disability coverage • Company-paid life insurance for you and your family • Access to company-provided training and educational resources • Eligibility for annual merit-based performance increases • Accrued General Purpose Time (GPT) • Eight company-paid holidays • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days • Complimentary Employee Assistance Program (EAP) for all employees and their dependents About the Role: • Works in the billing office as a Guarantor/Collections Clerk. • Monitors patient accounts for delinquency and takes appropriate collection actions. • Communicates directly with patients regarding billing issues and outstanding balances. • Makes recommendations for collection agency referrals. • Posts various monthly account adjustments and prepares collection lists. • Educates and counsels patients about insurance benefits, billing policies, and delinquent accounts. • Performs additional duties as needed to support the goals and mission of CIS. How You’ll Drive Our Mission Forward: • Helps maintain the financial health of CIS by actively managing delinquent patient accounts. • Ensures patients are informed and supported in understanding their billing responsibilities. • Contributes to a positive patient experience by handling billing concerns professionally and clearly. • Supports smooth office operations through timely reporting, adjustment postings, and effective communication. • Promotes CIS’s patient-centered philosophy through education and financial guidance. What Makes You a Great Match: • You’re a high school graduate with strong organizational and time management skills. • You have the ability to understand and operate computer systems. • You’re comfortable speaking with patients about sensitive financial matters in a respectful and helpful manner. • You have a proactive approach to resolving billing issues and delinquent accounts. • You value teamwork and are flexible in supporting broader office and organizational goals.