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Customer Service Associate - Floater (Nassau County Branches)

Dime Commercial Bank · dime.com
Great NeckEntry level2+ yrs
Apply on Dime Commercial Bank’s site

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The job in short

Floating bank branch customer service.

Banking

Details

Found
26 d ago · posted 2026-09-14
Location as listed
Great Neck, NY, United States
Role
Customer Service Representative
Source
The company’s own careers site

Full description

Summary: Dime Commercial Bank (Dime) is currently hiring for a Customer Service Associate (CSA) - Floater (for Nassau and Suffolk County branches) based out of its Great Neck Branch in Long Island. The CSA - Floater will be responsible for completing deposit and withdrawal transactions, responding to customer inquiries, issuing money orders, cash advances and cashiers’ checks. The CSA - Floater will open, close, and provide service of all the bank's deposit and consumer loan products to Dime customers in the branch market area. Previous retail banking experience a plus. The hourly wage minimum = $22; maximum = $29. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location. All applicants need to attach a recent resume. Responsibilities: • Provide account services to all Dime customers. • Expedite deposit and withdrawal transitions accurately. • Reconcile cash drawer by proving cash transactions, counting and packaging currency and coins. • Process night deposits bags. • Provide in-depth knowledge of Dime products and services to provide appropriate solutions to customers’ financial needs. • Possess current knowledge of regulatory requirements. • Report under the Bank Secrecy Act requirements related to Currency Transaction Report (CTR), Suspicious Activity Report (SAR) and Dime internal Suspicious Activity Tracking Report. • Respond to inbound Dime customer inquiries. • Support business development efforts of the branch manager through in-branch sales, phone and direct mailing campaigns. • Perform New Account and File Maintenance reviews to ensure the accuracy and integrity of data for SOX 404 purposes • Review, submit, process, and close consumer loan requests. • Make decisions within their realm of authority (i.e., overdrafts, overrides, signature guarantees) in lieu of absent managers. Qualifications: • High School Diploma or equivalent required. • Minimum 2 years' retail banking experience preferred. • Cash-handling experience preferred.

Customer Service Representative jobs in the United States · All Dime Commercial Bank jobs · Entry-level jobs in Great Neck, New York

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