The Toledo Clinic's Gastroenterology Department, located at 4235 Secor Rd in Toledo, is seeking a full-time Medical Office Assistant to provide front office clerical support and, when needed, assist with rooming patients. The hours are Monday-Thursday (8:00-5:00) and Friday (8:00-3:00). Previous experience in a medical office is strongly preferred. General Summary Performs various clerical duties to support the operation of the office. Works under the supervision of the Office Manager. Essential Duties & Responsibilities • Consistently arrives at work on time and adheres to regular work schedule. • Answering phones - courteously and professionally. • Scheduling appointments, lab tests, surgeries, etc. • Verifying referrals and/or pre-certifications. • Updating insurance information. • Answering general patient questions. • Taking messages accurately and relaying to appropriate personnel. • Escorting patients to exam room • Adheres to all Clinic policies and procedures. Other Essential Duties May Include but Are Not Limited To • Collecting co-pays. • Preparing and/or submitting charge tickets. • Preparing and cleaning exam rooms. • Sorting and filing patient charts. • Other duties as assigned. Knowledge, Skills & Abilities Required Required: • Consistently arrives at work in appropriate/professional attire. • Completes all tasks within established time frame. • Excellent communication, phone, and organizational skills required. • Computer skills helpful. • Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. • Demonstrates adaptability to expanded roles. • Adheres to all Clinic policies and procedures. Education: • HS diploma or GED required. Preferred: • Previous clerical experience in a medical office.