Summary of Duties: This position is responsible for managing and promoting the business lab while supporting students' technical, academic, and research needs. Major Duties/Responsibilities: • Manage the business lab, including but not limited to monitoring business lab activity, tracking usage, and soliciting feedback to optimize the business lab experience. • Provide technical support to business lab users. • Offer academic and research support and guidance to business lab users, as needed and as appropriate. • Foster a welcoming, collegial, and dynamic space for business lab users. • Promote the business lab resources, capabilities, services, hours, and activities to help drive business lab use. Position Requirements: • Proficiency with lab software packages and related technologies, with the ability to maintain business lab functions and to provide timely technical support to lab users. • Student-centric focus designed to provide effective, efficient, and timely service. • Ability to effectively support, guide, and assist students with academic and research-related needs. • Supervisory skills related to planning, organizing, and assessment. • Drive and sustain business lab use.