PBR Philadelphia is inspired by the grit and glory of Professional Bull Riders, the toughest sport on dirt. The venue anchors a high-energy “cowboy bar” concept, delivering big-time entertainment and an electric nightlife atmosphere. Currently undergoing an exciting expansion, the venue is adding dynamic new amenities, including a live concert stage for unforgettable performances, while the fan-favorite mechanical bull keeps the adrenaline pumping at Stateside Live. Bull Operator Responsibilities include, but are not limited to: • Provide an energetic, outgoing, fun personality while maintaining professionalism. • Perform varied duties to ensure all aspects of the proper steps of service. • Offer polite, professional, and courteous customer service. • Communicate effectively, clearly, patiently and humorously with co-workers and guests. • Present and encourage current promotions to guests. • Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests. • Ensure familiarity with the application to have guests electronically sign the establishment's waiver. • Verify and scan guests’ identification to ensure that they meet minimum age requirements. • Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver. • Reports all unsafe or malfunctioning equipment to supervisor. Bull Operator Qualifications • At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation. • Must be at least age 18. • Must speak fluent English, other languages preferred. • Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security. • Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification. • Alcohol awareness certification as required by local or state government agency. • Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc. • Basic math skills are frequently used when working within a large crowd of guests. • May be required to work nights, weekends, and/or holidays. The Bull Operator position requires the ability to perform the following: • Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds. • Frequently standing up and moving about the venue. • Frequently handling objects and equipment to maintain the Bull Pen. • Frequently bending, stooping, kneeling, climbing and crawling.