Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Shuttle Driver / Bell person for the Orangewood Inn & Suites- KC, MO 61453 Job Purpose: The Shuttle Driver / Bell Person provides exceptional guest service by safely transporting guests, assisting with luggage, and offering porter services throughout the hotel. This role is critical to creating a positive first and last impression by delivering warm, professional, and efficient service while ensuring guest comfort, safety, and satisfaction. This position combines transportation services with bell/porter duties and supports overall hotel operations. • Safely transport guests to and from the airport and other designated locations. • Follow all traffic laws and company safety procedures. • Remain calm and professional in high-traffic or emergency situations. • Assist guests with luggage during shuttle service. • Clearly communicate hotel services and amenities during transport. • Use a handheld device if required for scheduling or logging trips. • Maintain cleanliness of the shuttle vehicle (inside and outside). • Ensure vehicle is fueled and taken for routine service as needed. • Clean and maintain lobby, entrances, and courtyard areas. • Assist valet and other departments when needed. • Support hotel operations during busy periods. • Follow hotel conduct, grooming, and uniform standards at all times. • Maintain professional appearance with uniform and name tag. • Perform other duties as assigned by management. • Greet guests warmly upon arrival and departure. • Assist guests with unloading and loading luggage to and from vehicles. • Transport guest luggage to and from rooms using carts or by hand. • Deliver guest items promptly (laundry, newspapers, irons, extra linens, etc.) and maintain a written log of deliveries. • Explain hotel features, amenities, fire exits, TV, A/C, ice locations, and services. • Provide directions and recommendations for local attractions and establishments. • Deliver newspapers to occupied rooms nightly. • Maintain a friendly, professional, and service-oriented demeanor at all times. • Respond promptly to guest inquiries in person and by phone. Qualifications and Requirements: • High School Diploma or equivalent preferred. • Valid driver’s license required(per state and company requirements). • Must meet company insurance and driving eligibility requirements. • Prior experience in hospitality, shuttle driving, bell service, or valet is preferred. This job requires the ability to perform the following: • Strong customer service and communication skills. • Ability to handle guests with patience, tact, and professionalism. • Ability to lift, carry, push, and pull luggage up to 50 lbs. • Ability to communicate effectively in English (verbal and written). • Ability to remain calm under pressure and in busy environments. • Basic comfort using handheld devices. Physical Requirements • The employee must be able to perform the following with or without reasonable accommodation: • Sitting: Frequent • Walking: Occasional • Climbing Stairs: Occasional • Bending/Stooping: Frequent • Grasping: Constant • Pushing/Pulling: Frequent • Lifting/Carrying: Frequent (up to 50lbs) • Talking, Hearing, Seeing: Constant Equipment Used • Shuttle van and other hotel vehicles • Luggage carts • Handheld devices Amazing Benefits At A Glance: Salary $15.00-$16.00 • Team Driven and Values Based Culture • Medical/Dental/Vision • Vacation & Holiday Pay • Employee Assistance Program • Career Growth Opportunities/ Manager Training Program • Reduced Room Rates throughout the portfolio • 401(k) with company match • Employee discount • Flexible schedule • Referral program