AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 5,000 associates worldwide and consistently generating annual sales in excess of a billion dollars. In April of 2019, AFL made a major investment in ITC Service Group, a Sacramento-based company providing broadband installation, design and staffing services to the telecommunications and IT industries. ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video networks. AFL and ITC were built and are operated on similar core values and philosophies. This will prove extremely beneficial to our customers and our employees. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity! You need to have: The ability and drive to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. MUST HAVE YOUR OWN VEHICLE AND TOOLS! Key Responsibilities • Install and activate high-speed internet and voice services over copper infrastructure • Perform troubleshooting, maintenance, and repair of broadband lines and equipment • Run, terminate, and test copper cabling (inside and outside the home) • Install network interface devices (NIDs), modems, and related equipment • Diagnose service issues using testing tools and resolve connectivity problems • Educate customers on service usage and basic troubleshooting • Maintain accurate job documentation and service records • Follow all safety protocols and company procedures Requirements • Experience in telecommunications, broadband, or copper line installation preferred • Strong understanding of copper wiring, DSL, or voice services (a plus, not required) • Ability to work in confined spaces, at heights, and in various weather conditions • Strong problem-solving and customer service skills • Must have own vehicle and tools required to perform installations • Valid driver’s license and clean driving record Training & Development • Paid training provided for qualified candidates • Ongoing technical development and support • Opportunity to grow within the company Work Environment • Combination of indoor (residential homes) and outdoor field work • Physical work including lifting, climbing ladders, and working in tight spaces • Customer-facing role requiring professionalism and communication Why Join Us • Competitive compensation • Training and career growth opportunities • Work with a leading telecommunications provider ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. #LI-AS1