🎰 LEVEL UP YOUR CAREER AS A SHIFT SUPERVISOR AT LAKESIDE ENTERTAINMENT! Where Every Shift Is a Winning Experience. 📍 Locations: • Union Springs, NY • Seneca Falls, NY 🕒 Job Type: Full-Time 💵 Pay Rate: Competitive + Tips LakeSide Entertainment is seeking skilled, upbeat, and dependable Shift Supervisors to lead our gaming floor teams at both locations. If you’re a strong communicator, a natural problem-solver, and energized by a fast-paced casino atmosphere, this is your chance to step into a high-impact leadership role. As a Shift Supervisor, you’ll guide daily operations, oversee staff performance, uphold regulatory standards, and ensure our guests enjoy a top-tier experience from the moment they arrive. 🎯 YOUR ROLE ON THE GAMING FLOOR — LEADERSHIP IN ACTION As a Shift Supervisor, you will: Team Leadership & Staffing • Lead and supervise employees throughout your shift • Assign tasks, oversee performance, and train new and existing team members • Communicate and document call-ins; secure coverage when needed • Maintain and update schedules to ensure proper staffing Operations & Floor Oversight • Monitor and support casino floor activity to maximize guest satisfaction • Resolve operational issues, staff concerns, and guest complaints • Maintain accurate records and documentation of shift activities • Ensure safe and compliant operations at all times Cash Handling & Compliance • Process and verify cash transactions, vouchers, and manual payouts • Maintain, safeguard, and reconcile cash drawers with precision • Complete reports and reconcile transactions correctly and on time • Follow CNICS, MICS, SICS, Title 31, and anti-money-laundering regulations • Protect company assets and ensure confidentiality Machine & Facility Support • Perform minor machine resets, paper reloads, and small fixes • Track inventory levels; notify management in advance of reorder needs • Assist with light housekeeping and machine-area upkeep Guest Experience • Provide exceptional customer service to every guest • Assist with promotions, vouchers, and rewards redemption • Communicate current promotions clearly and enthusiastically Additional Duties • Collaborate with floor staff, surveillance, and security • Uphold company standards of professionalism, appearance, and attendance • Perform other duties as required to support operations 🔍 WHAT WE’RE LOOKING FOR (REQUIRED) • 2+ years cashiering experience (required) • 1+ year supervisory experience in a related field (required) • High school diploma or GED • Must be 18+ years old • Strong leadership, decision-making, and conflict resolution skills • Strong math skills and experience with cash audits/reconciliations • Ability to use POS systems, ten-key machines, and cash-handling equipment • Valid driver’s license with clean driving record • Must pass a drug test, background check, and obtain a gaming license • Reliable transportation • Ability to stand for extended periods, walk, bend, and lift up to 50 lbs • Ability to maintain confidentiality and work under tight deadlines • Tribal preference applies 🎁 YOUR PLAYER REWARDS (FULL-TIME BENEFITS) All Full-Time Employees Receive: 🏦 Weekly Pay 💵 Tips + Bonus Opportunities 🎁 Referral Bonuses 📈 401(k) with up to 7% Matching 🏖 Paid Vacation & Holiday Pay 🎄 Guaranteed Time Off: Christmas & Thanksgiving 🫂 Employee Assistance Program 🏷 LifeMart Discounts & Coupons 🎉 Team Appreciation Events Additional Full-Time Benefits: 🏥 Medical, Dental & Vision Insurance 👶 80% Childcare Cost Coverage 🕒 Paid Personal Time 🎉 READY TO LEAD A WINNING TEAM? If you're a strong leader who thrives in a fast-paced environment and loves delivering an exceptional guest experience, LakeSide Entertainment wants you on our team. 🎲 Apply today to become a Shift Supervisor at LakeSide Entertainment in Union Springs or Seneca Falls!