Summary Responsible for receiving and entering first reports into claim system and sending associated correspondence for Claims Departments. Essential Duties & Responsibilities • Index mail. • Input new losses into Claims System. • Add/Transfer new losses, claim units. • Complete ISO claim searches. • Send claim correspondence. • Receive, make and transfer phone calls. Other Duties • Overtime required periodically. Qualifications • Insurance Claims Knowledge; a basic understanding of the type of claims generated from a car accident. • Ability to read a police report. • Excellent Customer Service skills. • Ability to handle high call volume. • Ability to multitask. • Knowledge in Microsoft Suite, Outlook, Word and Excel. • Ability to use imaging system. • Work well in a team environment. Please note that this is a100% on-site position located in Long Island City, NY