Summary Event Security Guards ensure the safety and enjoyment of guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications. This role monitors and controls the movements of patrons, visitors and contractors using various methods. Duties & Responsibilities • Provide a high level of service to patrons before, during, and after events. • Monitor assigned areas within the arena to ensure guest safety and compliance with building policy. • Greet, monitor and control the movements of patrons, visitors, employees and contractors. • Conduct varying levels of screening of guests, employees and visitors as directed. • Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.). • Remain calm and professional in all situations. • Report pertinent information to supervisor. Minimum Qualifications for the Position: • High School Diploma or Equivalent. • Must have strong customer service skills/experience • Must be able to obtain New York State Security Guard Registration and be of good character; • Previous law enforcement or security experience is preferred; Work Environment & Physical Demands. • Must be able to lift up to 50 lbs.; • Must be willing and able to respond to emergent situations; • Must be able to work effectively with limited supervision at times. • Must be able to stand, sit, walk for extended and varying periods of time Critical Competencies • Communicate effectively; • Treat guests in a kind and courteous manner; • Respond to request for service and assistance; • Follow policies, procedures, and instructions; • Use time efficiently; • Observe safety and security procedures. Compensation This role pays $17.50 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays. Western New York Arena, LLC is an Equal Opportunity Employer