• Provides technical support to staff. • Maintains the integrity of the network/systems security and optimization of the network. • Installs, maintains, and upgrades computer workstations and software. • Develops and implements disaster recovery procedures • Monitors and maintains network stability • Installs and configures desktop and laptop systems. • Provides Intranet and Internet services that allow employees to connect to data and applications. • Configure employee equipment to connect to the Internet and Company applications. • Performs other related duties as required and assigned. Communicates information such as software bugs, weak documentation, and new product ideas to the appropriate departments/teams.