Help Patients See Their Best—and Feel Their Best, Too! As an Optician, you’ll do more than help patients choose glasses—you’ll help them find eyewear that fits their vision needs, lifestyle, and personal style. You’ll combine patient care, fashion, and attention to detail to create an experience patients remember. What We Offer We believe in investing in our team and providing opportunities to grow. As an Optician, you’ll enjoy: • Competitive hourly pay based on experience • Paid time off and paid holidays starting in your first year • Vision benefits and 401(k) • Company-paid certification program • Career growth opportunities with the potential for increased earnings • Professional, collaborative, and team-oriented work environment What You’ll Do Help Patients Find the Right Eyewear • Guide patients in selecting frames and lenses based on their prescription, lifestyle, and preferences • Explain doctor recommendations, lens options, features, and benefits in an easy-to-understand way • Help patients find eyewear that fits their needs, style, and budget • Educate patients on proper eyewear care and use Manage Orders from Start to Finish • Accurately enter and manage spectacle orders • Verify insurance eligibility and calculate patient co-pays • Track orders and communicate updates to patients • Notify patients when eyewear is ready and coordinate dispensing • Follow up with patients to ensure satisfaction and successful adaptation Fit, Adjust, and Troubleshoot • Perform eyewear fittings and adjustments • Complete minor repairs as needed • Listen to patient concerns and help resolve eyewear-related issues Keep the Optical Area Running Smoothly • Maintain accurate inventory of frames, lenses, and optical supplies • Create and maintain organized, attractive eyewear displays • Support efficient patient flow and communicate delays when needed Be a Team Player • Collaborate with doctors, providers, and team members to create a seamless patient experience • Step in and support the practice wherever needed What We’re Looking For We’re looking for someone who is: • Patient-focused and passionate about providing excellent customer service • A strong communicator who can build trust and lasting relationships • Detail-oriented and accurate with administrative responsibilities • Comfortable balancing healthcare, customer service, and retail responsibilities • Interested in helping patients find eyewear they feel confident wearing • A positive, dependable team player Work Environment & Physical Requirements This position is based in a professional medical office and includes a combination of standing, walking, and hands-on work. The role requires strong visual attention to detail, manual dexterity, and the ability to lift light materials, generally up to 15 pounds. Why Join Us? Because what you do matters. As an Optician, you have the opportunity to make a difference every day. You’ll help patients see clearly, feel confident, and find eyewear that fits their lives and personal style. From the first conversation to the final fitting, you’ll play an important role in creating an exceptional patient experience. If you’re passionate about people, style, and making a difference, we’d love to have you on our team!