Bilingual skills are a plus! We value team members who can connect with and support patients from diverse backgrounds. No prior medical office experience? No problem—we provide comprehensive training to help you succeed. WHAT WE OFFER: • Starting wage of $16.00 per hour based on experience • 6.5 paid holidays per year • 2 Floating Holidays • Approximately 10 days of PTO within first year • Full slate of benefits to include health, dental, vision, and 401k • Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITIES: • Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription. • Calculate insurance co-pay based on insurance eligibility. • Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis. • Receive spectacle orders into system, verify order, notify patients, and schedule dispensing. • Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts. • Perform adjustments and repairs when necessary. • Troubleshoot patient concerns with eyewear when necessary. • Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required. • Maintain displays of optical merchandise. • Monitor patient flow throughout the office, properly communicating delays. • Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s). EDUCATION AND/OR EXPERIENCE: • High school graduate or equivalent. • Sales/retail experience is preferred. • Previous optician experience is a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): • Physical Activity: Talking, Hearing. • Physical requirements: Sedentary work. Involves sitting most of the time. • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.