• Receive correspondence from external and internal customers which must be handled on a timely basis. • Tasks will include quoting, executing, final pricing, and invoicing. • Responsible for managing open order dates and work scope. • The ability to communicate clearly and effectively with multiple divisions. (Production, Outside Sales, Project Management, Customer) • Ability to research and identify necessary repair parts. • This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. • Multi-tasking and the ability to handle and manage interruptions is expected. • Overtime, and after hour work can be required during outage season. • Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times. • Attend and participate in required trainings. • Participate in the after hour and weekend ‘On-Call’ rotation. • Always build and cultivate solid relationships. • Regular and predictable attendance is essential for this position. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [email protected]