Supervised by: Outpatient Supervisor Locations: Columbus, Nebraska Overview: The Community Support Provider at The Well is dedicated to empowering individuals with behavioral health needs by offering compassionate support and essential services. This position requires a resourceful and empathetic professional who can effectively assist clients in their recovery journey while upholding our core values. Core Values: • Show Up with Generosity: We approach our work with a spirit of giving, offering our time and resources to ensure the success of our team and the community we serve. • Check the Ego: We value humility and teamwork over personal ambition; we work collaboratively to achieve our goals. • Embrace Diversity: We are committed to fostering an inclusive environment that respects and values diverse voices and experiences. • Grounded in Hope: We maintain an optimistic, resilient, and realistic outlook, empowering ourselves and others to overcome challenges and thrive. Qualifications • Must be 21 or older. • Valid Nebraska driver’s license, insurable, and confident driving record. • If in recovery, at least 18 months sober and able to pass random drug screenings. • Bachelor’s degree in psychology, sociology, or related human services field preferred. • OR 2 years coursework/experience in human services, OR 2 years of lived recovery experience with skills in behavioral health. • Strong communication and interpersonal skills (empathetic, warm, and supportive). • Able to quickly build trust and form positive working relationships with diverse clients. • Knowledge of (or willingness to learn) community resources and referral options. • Team player who can also work independently. • Strong boundaries, problem-solving, time management, and stress management skills. • Must maintain confidentiality (42 CFR, HIPAA). • Flexible schedule — may include evenings, weekends, and holidays. • Caring, non-judgmental attitude toward all clients. Duties & Responsibilities • Complete and maintain all required trainings/certifications (e.g., First Aid/CPR, Trauma-Informed Care, Crisis Management, Cultural Competency, Confidentiality, Ethics). • Carry a caseload of behavioral health clients. • Complete intake, assessments, service plans, and authorizations within set timeframes. • Provide consistent support based on program level (Recovery Support, Community Support, Intensive Community Support). • Maintain accurate documentation and progress notes. • Coordinate with treatment providers, probation/parole/drug court, and other agencies. • Complete discharge summaries when clients leave the program. • Provide direct support to clients in the community, such as: • Referrals to services/resources. • Assistance with housing, employment, or education. • Transportation and support at appointments or court. • Medication support and compliance. • Crisis intervention and ongoing communication with treatment teams. • Teaching life skills (budgeting, coping, relapse prevention, communication, daily living, meal planning, etc.). • Encouraging wellness, recovery, exercise, spirituality, and community connection.