Summary Our HVAC Installation Manager oversees the entire installation department, coordinating scheduling, material procurement, and field crew activities to ensure profitable, safe, and high-quality installations. Key duties include scheduling projects, managing team productivity, addressing customer concerns, reviewing job packets, and conducting site inspections. Essential Functions • Direct oversight of installation dispatching, ordering, warehousing, truck inventory and maintenance, and tool inventory and maintenance • Oversee the building and completion of installation job packets to include ensuring complete and accurate forms in job folders. • Accurate ordering of materials to complete each installation and to ensure profitability. • Approves assignment of installation crews to each installation job • Manages the coordination of materials procurement with approved vendors for maximum efficiency and cost. • Manages the tracking of all unused materials and returning or reusing another job as applicable. • Manages the inventory of all trucks and warehouse material and stock products. • Maintains safety and quality as a top priority by scheduling and conducting monthly safety meetings. • Conducts regular job site and truck inspections • Ensures permit filing for installations requiring local permits to commence job. • Maintains departmental budget expectations to include job cost analysis of completed jobs. • Updates and amends schedules when necessary to keep a systematic plan for the Company and department. • Proactively resolves customer concerns ensuring satisfaction. • Creates and maintains processes for payroll processing within the department including team members’ GPSs, time sheets, supplemental pay, and time off requests. • Conducts coaching and discipline reviews with field team members. • Provides technical support and training for field team members • Manages the call back and correction processes. • Supports the Install Director and Sales Director in terms of job costing on each installation. • Enforces safety for install crews. • Other duties as assigned Qualifications • 5+ years’ experience of previous leadership roles within HVAC installation or related field • Strong understanding of HVAC systems, building codes, and safety procedures. • EPA and NATE certification preferred. • Proven ability to manage teams and build professional relationships. • Familiarity with inventory management systems and scheduling software • Must display strong communication skills and technical competence. • Strong initiative to drive growth through superior customer service. • An interest in working in a fast-paced environment focused on customer service. • A can-do attitude with a high degree of integrity, sense of urgency and attention to detail • Proficiency with MS Office products and advanced Phone Apps • Excellent communication skills • Excellent analytical skills • Ability to pass a thorough background check and drug screen. • Clean and valid driver’s license and the ability to maintain a clean driving record.