• Design, implement, and maintain LAN/WAN infrastructure, including switches, routers, wireless systems, VLANs, routing, subnetting, and IP address management. • Configure and manage firewalls, VPN tunnels, NAT policies, IDS/IPS, and Zero Trust network segmentation. • Monitor network performance, troubleshoot outages and latency issues, and conduct wireless site surveys and optimization. • Manage site to site and remote access VPN solutions and support SD WAN connectivity and redundancy. • Maintain NAC/802.1X policies, perform firewall rule reviews, and support compliance audits (NCUA, FFIEC, GLBA). • Collaborate with security teams on threat detection, vulnerability remediation, and incident response. • Lead network infrastructure projects including branch upgrades, circuit migrations, wireless refreshes, and SD WAN initiatives. • Manage ISP and telecom vendor relationships, coordinate circuit installations, and enforce SLAs. • Develop network automation for configuration backups, provisioning, and compliance reporting. • Support cloud networking including Azure Virtual Networks, VPN Gateway, ExpressRoute, and NSGs. • Maintain detailed network documentation including topology diagrams, IP schemes, firewall matrices, and change logs. • Provide support for Windows Server environments including AD, DNS, DHCP, and Group Policy. • Assist with Hyper V administration, VM provisioning, storage connectivity, and backup operations. • Participate in disaster recovery testing and support Microsoft 365 and Azure networking components. • Administer RingCentral UCaaS including provisioning, call routing, IVR, and device support. • Troubleshoot voice quality, connectivity, and integration issues across all locations. • Perform security patching across network devices, servers, and infrastructure. • Assist with vulnerability scanning, endpoint monitoring, access control reviews, and audit evidence collection. • Participate in security incident response activities and tabletop exercises. • Serve as a Tier 2/3 escalation point for complex infrastructure issues. • Use IT ticketing systems to document and resolve incidents and service requests. • Monitor systems and networks to proactively address alerts and performance issues. • Use AI powered tools to streamline workflows and improve operational efficiency. • Participate in change management, after hours maintenance, on call rotation, and cross functional projects. • Maintain infrastructure documentation and contribute to team knowledge sharing and cross training. • Assist with other duties and projects as assigned by management.