QUALITY ASSURANCE TECHNICIAN THE COMPANY: At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, 24/7 Goodwill-paid phone access to a doctor through Teladoc and many other attractive benefits listed below. THE POSITION: Are you a detailed oriented individual? Are you well versed in CCTV Technology? Do you enjoy gathering information and dealing with metrics? As the Quality Assurance Technician, you will: • Monitors facilities for security, loss prevention, safety, operational activities, using CCTV. • Assists in conducting investigations (video review) involving internal and external theft incidents as directed. • Review and match footage or investigation data to Incident/Accident reports for work-related employee injuries, customer injury and unusual incident reports • Support the investigation of over/short reports in partnership with Operations. • Maintains confidentiality of and uses discretion in dealing with sensitive or controversial issues and information • Maintains reports, records, evidence and digital files in a complete and orderly manner THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Minimum one year of loss prevention experience to include CCTV work, surveillance work, retail theft observation knowledge, or other related field work. • CCTV use and techniques. • Shoplifting and internal theft observation techniques. SPECIAL REQUIREMENTS: • Must be able to work occasional after-hours and weekends • Able to lift, push, and pull up to twenty-five (25) pounds regularly. For weights over twenty-five (25) pounds, request additional team member assistance as needed. • Ability to bend, reach and stand for extensive period of time, and lift up to twenty-five pounds on an occasional basis. See full job description attached.