The AV Programmer’s primary role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Senior Programmer will also research, design, document, and modify software specifications on an ongoing basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Interfaces with Client: • Interfaces with client as needed to ensure full understanding of clients’ needs close any gaps from a technical delivery standpoint as to ensure Pearl Technology delivers and clients’ needs, and expectations are met. Programming and Configuration: • Perform coding, programming, and configuration of various control and audio protocols including but not limited to Crestron, AMX, Q-Sys, Extron, HTML5, Java, Python, etc. • Network switch configuration and assistance including QoS and vLAN setup. • Performs network configuration, device configuration and connectivity before programming. • Documents relevant device information including IP addresses, Mac addresses, etc. • Following configuration, programs DSP, control system, user interface design and programming. Commissioning: • Following each installation, performs on-site testing to ensure proper functionality of all programmed/configured devices per system design and expectations. • Troubleshoots and remedies system inadequacies when present. • Performs audio tuning so proper levels are achieved Tuning prior to client use. • Backs up all programming related files (e.g. code, configurations, network sheets, etc.) • Develops user documentation (e.g. user guides) to aide in the delivery of an optimal user experience. QUALIFICATIONS • Basic IT knowledge (e.g. IP address recognition, ability to follow direction to adjust software). • Ability to effectively multi-task, frequently switching between job projects, tasks, and/or redirect without notice. • Ability to learn quickly, with the desire and initiative to attain knowledge beneficial to improving performance and/or gaining industry knowledge. • Organized with attention to detail. • Results-oriented; ability to manage time and projects effectively thereby sustains productivity with little or no supervision. • Communication skills to effectively communicate system capabilities and limitations to internal constituents. • Solution-focused and ability to apply reasonable logic to troubleshoot and resolve issues. Education and Experience: • High school diploma or equivalent required. • CTS required within 6 months of initial employment. • Programming experience is standard AV systems programming such as Crestron, AMX, Q-Sys, and Extron. • Strong interest and desire to learn programming, correlating education helpful. Certifications and Licenses: • Advanced knowledge and certifications specific to control system programming (Crestron, AMX, Extron, QSC, etc…)