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FRONT DESK GUEST SVC AGENT

Premier Resorts & Management · prmhotels.com
Courtyard by Marriott
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The job in short

Guest services agent at hotel front desk.

Insurance

Details

Found
28 d ago · posted 2026-05-06
Location as listed
Courtyard by Marriott - SC, Columbia, SC, US
Role
Hotel Front Desk Agent
Source
The company’s own careers site

Full description

Front Desk Service Agent – Be the Face of Our Team!. What You’ll Do: • Greet guests with warmth and professionalism — first impressions matter! • Answer phones, emails, and inquiries with a smile. • Check-in/check-out guests / manage reservations. • Provide quick, accurate information about our services, policies, and amenities. • Collaborate with other departments to ensure a seamless guest experience. • Handle payments and maintain organized records. • Keep the lobby/front area tidy, welcoming, and stress-free. What We Offer: • Competitive pay with opportunities for bonuses or performance incentives. • Career growth – we love to promote from within! • Flexible scheduling options to support work-life balance. • Comprehensive training so you feel confident from day one. • A supportive team culture where your ideas and energy are valued. • Benefits: Hotel discounts, 401K, Medical, Dental, Vision Insurance, PTO. Who You Are: • Friendly, approachable, and genuinely enjoys helping people. • Organized and detail-oriented — you can juggle multiple tasks with ease. • Tech-savvy enough to learn scheduling or booking systems quickly. • A clear communicator, both in person and over the phone/email. • Reliable, punctual, and eager to contribute to a positive team environment. • Experience in hospitality, customer service, or office reception is a plus (but we’re happy to train the right person!). Why Join Us? Here, you’re more than a Front Desk Agent — you’re the heart of our guest experience. Every day, you’ll meet new people, solve new challenges, and help create moments that matter. If you want a job that’s more than just “clocking in and out,” this is it.

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