FRONT DESK GUEST SVC AGENT
Premier Resorts & Management · prmhotels.com
Courtyard by Marriott
The job in short
Guest services agent at hotel front desk.
Insurance
Details
- Found
- 28 d ago · posted 2026-05-06
- Location as listed
- Courtyard by Marriott - SC, Columbia, SC, US
- Role
- Hotel Front Desk Agent
- Source
- The company’s own careers site
Full description
Front Desk Service Agent – Be the Face of Our Team!.
What You’ll Do:
• Greet guests with warmth and professionalism — first impressions matter!
• Answer phones, emails, and inquiries with a smile.
• Check-in/check-out guests / manage reservations.
• Provide quick, accurate information about our services, policies, and amenities.
• Collaborate with other departments to ensure a seamless guest experience.
• Handle payments and maintain organized records.
• Keep the lobby/front area tidy, welcoming, and stress-free.
What We Offer:
• Competitive pay with opportunities for bonuses or performance incentives.
• Career growth – we love to promote from within!
• Flexible scheduling options to support work-life balance.
• Comprehensive training so you feel confident from day one.
• A supportive team culture where your ideas and energy are valued.
• Benefits: Hotel discounts, 401K, Medical, Dental, Vision Insurance, PTO.
Who You Are:
• Friendly, approachable, and genuinely enjoys helping people.
• Organized and detail-oriented — you can juggle multiple tasks with ease.
• Tech-savvy enough to learn scheduling or booking systems quickly.
• A clear communicator, both in person and over the phone/email.
• Reliable, punctual, and eager to contribute to a positive team environment.
• Experience in hospitality, customer service, or office reception is a plus (but we’re happy to train the right person!).
Why Join Us?
Here, you’re more than a Front Desk Agent — you’re the heart of our guest experience. Every day, you’ll meet new people, solve new challenges, and help create moments that matter. If you want a job that’s more than just “clocking in and out,” this is it.