JOB SUMMARY: The Product Programs Assistant will be responsible for customer service, projects and administrative tasks supporting the successful execution of the Girl Scout Product Programs. The incumbent will serve as a representative of the Girl Scouts of Northeast Texas and should possess great verbal and written communication skills. This position is a Seasonal Part-time positions that ranges from 20-29 hours per week. ESSENTIAL FUNCTIONS: • Provide excellent customer service to members at large of Girl Scouts of Northeast Texas. • Provide accurate, efficient and helpful support to internal and external customers of the Product Sales Team. • Secure retail booth sale agreements in person, over the phone and confirm via phone, email, mail, etc. • Complete administrative tasks that support event, reward, training, etc. This includes but is not limited to calls, faxes, texts, mailings, compiling spreadsheets, editing records, etc. • Ensure customers, vendors and employees are handled in a professional and courteous manner. • Promote customer service focus and approach in all areas of job performance. • Compile data and reports, upon request, in a timely manner. • Assist with the coordination and delivery of programs associated with Product Sales, including scheduling, registration, volunteer management, and program/event implementation. • Work collaboratively and professionally, as a reliable, supportive member of the cookie team who clearly communicates about ideas, projects and status of work completed, and is able to respectfully resolve differences of opinion. OTHER • Must be able to travel within established geographic areas and council service centers, as necessary. • Must have reliable transportation, hold a valid drivers’ license and meet GSNETX driving record & automobile insurance requirements. • Performs other duties and administrative functions, as assigned. JOB REQUIREMENTS—Knowledge, Skills & Abilities (KSA’s): • Must be 25 or older. • Must be insurable under the council’s auto insurance policy, which requires a safe driving record and a valid driver’s license for a minimum of three years. • At least 2 years of relevant work experience, strong interpersonal skills. • Expected to work a flexible schedule that will include mornings, evenings and weekends. • Self-motivated and able to work with a minimum of supervision. • Excellent verbal, written and interpersonal communication skills. • Experience with Microsoft Office including Excel, Word, and Outlook. • Ability to meet deadlines under pressure. • Highly organized and efficient in accomplishing work tasks. • Regular and prompt attendance required. • Ability to work collaboratively in a team environment. • The employee must regularly lift and/or move up to 25 pounds.