JOB SUMMARY: The Insurance Verification Representative is responsible for confirming the patient’s insurance coverage and verifying that proper insurance authorizations are processed prior to the patient appointments to ensure a smooth and efficient visit. QUALIFICATIONS/EDUCATION: • High School Diploma or equivalent required. • Bi-lingual English/Spanish preferred; must be able to read, write and speak English. • 1-2 years of related experience in a medical setting preferred. • Strong people skills. • Data entry skills. • Attention to detail. • Strong organizational skills and ability to multi-task effectively. • Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. CERTIFICATIONS/LICENSES: • N/A ABILITIES/SKILLS: • Basic computer skills to be able to recognize and understand our EMR System. • Excellent communication, Customer Service, and telephone skills. • Strong organizational skills and ability to multi-task effectively. • Must be able to work independently with minimal supervision in a fast-paced environment. • Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations. • Must be dependable and conduct him/herself in a professional manner. • Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. • Must be able to follow policies and procedures. SUPERVISORY RESPONSIBILITIES: • N/A ESSENTIAL DUTIES/ RESPONSIBILITIES: • Responsible for obtaining patient referrals and/or authorizations days prior to the office visit and informing the patient of any deductible or co-pay responsibility. • Properly registers or updates patients’ insurance information in the EMR. • Verifies that every patient’s insurance is active and that we are a participating provider. • Reviews patient deductibles and/or co-pays and updates the patient record. • Obtains referrals and/or authorization through the insurance portal or by calling the insurance company. • Assist patients with inquiries or concerns and ensure patients’ expectations are met. • Works closely with the front desk to ensure clean billing. • Follows up on callbacks before the end of the day. • Completes tasks or actions assigned to him/her in a timely manner. • Ability to answer phones, and schedule/reschedule appointments as needed. • Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. • Perform any other duties as assigned by management. We offer Competitive salaries, Benefits: • Health Insurance is covered 100% by the employer. • Dental Insurance • Vision Insurance • Life Insurance • Paid time off • 401k • 401K matching