Summary: Provides an outstanding guest service experience in an enthusiastic and energetic fashion while meeting or exceeding guests expectations Duties and Responsibilities: • Greet and welcome guest and take beverage orders in a prompt and professional manner • Have strong knowledge of menu to offer suggestions and choices • Prepare high quality cocktails that meet all recipe standards. • Abides by local beverage alcohol regulations and any prescribed alcohol awareness & service training program for the safe service of beverage alcohol. • Is able to correctly open and pour wine, according to wine service standards • Properly prepares garnishes according to recipe standards. Properly stores and rotates fresh garnishes to maximize the quality of the ingredients. • Can connect a keg and pour beers according to beer recipes. • Anticipates the needs of their guests. • Demonstrates accuracy with POS procedures, ringing in orders, credit card charges, room charges and cash handling procedures. • Maximizes sales opportunities through recommendations. • Answer phone, take To Go/Room Service orders • Have strong knowledge of food menu to offer suggestions and choices • Assist in delivering drinks as needed • Clean and stock service areas and assigned stations. Pre bus bar area to enhance guest experience • Actively behind the bar at all times • Follow all safe food handling procedures • Complete opening and/or closing duties • Other duties and special projects as assigned Skills and Qualifications: • Must be at least 21 years of age • Excellent Guest Service skills • Ability to follow menu specifications, read tickets and maintain a clean and organized work area • Ability to follow directions, work in a fast paced, customer responsive environment • Ability to work in a team environment and communicate with associates, management and guests • Ability to comply with local laws regarding food handling or serving of alcohol • Ability to stand and walk for duration of shift • Minimum lifting, pushing and pulling of 40 pounds • Pushing, bending, stooping, walking, upward reaching, manual dexterity, seeing, hearing, writing, typing, verbal communication. Benefits: • Competitive wages • Paid Earned Personal Leave • Holiday Pay (for worked holidays) • Options for single and family health coverage • Life Insurance • Flexible Spending Account (for Unreimbursed Medical or Dependent Daycare Expenses) • Employee Discount • Uniforms I understand the statements in this job description are intended to represent the key duties, but are not intended to be ALL responsibilities or qualifications of the job. I agree that if offered this position, I can meet all of the requirements of this job with or without reasonable accommodation.