Are you Ready to Launch Your Career? 🚀 Join us in our mission as a Program Director - Support Services at Catholic Charities of Housing Office. Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. As the Program Director - Support Services, you will play a pivotal role in individuals' lives, making a significant impact through: • Collaborate with the Housing Office Leadership Team, Site Managers, and program leadership to implement emergency response procedures and ensure continuity of operations. • Develop, implement, and evaluate resident services and support programs that align with the CCHO's mission, resident needs, and funding requirements. • Oversee case management operations by providing training, technical assistance, case file reviews, and quality assurance to ensure compliance with CCHO policies, grant requirements, and regulatory standards. • Monitor and audit the Homeless Management Information System (HMIS) to ensure timely, accurate, and complete documentation of services. • Facilitate case conferences and provide guidance to staff in resolving complex client situations and coordinating services with community providers. • Conduct routine site visits and audits of tenant case records to ensure quality service delivery and regulatory compliance. Program Director - Support Services Minimum Salary: $ 64,500 Program Director - Support Services Maximum Salary: $ 64,500 Program Director - Support Services Schedule: Monday - Thursday 8:30AM -5:00PM, Friday 8:30AM-3:30PM (37.5 hours per week) Qualifications: • Bachelor's Degree in Business Administration or a related field • 3 - 5 years of experience working with a diverse population • VALID Driver's License, proof of current car registration and insurance, and access to a reliable, working vehicle We value work-life balance and offer some stellar benefits: • For benefit-eligible positions: • Health/Dental/Vision/Life Insurance • Retirement planning options • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) • Employee Assistance Program • Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) • Exciting referral bonuses • Ongoing training and development • Recognition and Awards • Career Growth • A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest. Applicants have rights under Federal Employment Law: Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)