BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing. RESPONSIBILITIES • Oversee all program components, including staff orientation, training and development: client assessment, service plan development and progress: relationships with other community-based organizations; and components specific to the site and population • Ensure all departments meet contractual goals and reporting requirements • Monitor program progress and submit all required reports to funding sources, including government and private sources • Submit internal progress report to Residence Director and/or Executive Director on a monthly basis. • Prepare proposals for development, expansion and continuation of programs in coordination with Residence Director • Hold monthly individual supervision meetings with staff and group meetings as necessary • Monitor staff performance, including performing case reviews and structured observations • Participate in, and encourage staff to become involved in agency events • Oversee all parts of social services (case management, client navigator, social workers, and recreation) ensuring uniform quality of services and compliance with regulatory agencies. • Intervene in major crisis with clients, staff and agencies, ensuring well-being and compliance with laws and government regulations. • Implement goals for relocating the maximum number of homeless migrant families to appropriate permanent housing. • Prepare social services statistics and reports for performance analysis and program planning. • Formulate and implement social services policies and procedures. • Perform additional duties as assigned by Residence Director QUALIFICATIONS • LMSW (Master of Social Work + Licensure) • Minimum of two years supervisory experience • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment PHYSICAL REQUIREMENTS • Excellent organizational and interpersonal skills • Strong writing and oral communication skills • Strong presentation skills and ability to represent the agency at functions and meetings • Ability to collect and analyze client demographics and outcome • Excellent organizational, teambuilding and leadership skills • Ability to use a computer for prolonged periods • Ability to occasionally lift and/or move up to 10 pounds • Ability to stand, walk, or sit for long periods of time • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork • Ability to bend and retrieve objects and/or documents • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation · Ability to travel for a minimum of 1 mile within a reasonable amount BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact [email protected] #INHGH #ZR