Overview The Director of Nursing provides strategic and operational leadership for nursing and medical operations across the organization. This role is responsible for ensuring high-quality patient care through effective workforce management, regulatory compliance, operational efficiency, and staff development. In partnership with clinical and administrative leadership, the Director supports consistent, compliant, and patient-centered care delivery across all sites in alignment with FQHC requirements and organizational goals. Responsibilities • Nursing Operations & Oversight • Provide leadership and supervision of all nursing and medical assistance staff. • Ensure clinical workflows, staffing models, and operational practices support safe and efficient patient care delivery. • Ensure nursing and medical assistant staff effectively support the clinics’ providers and other clinical team members in delivering high-quality, coordinated, and patient-centered care. • Standardize clinical processes, protocols, and workflows to promote consistency and quality across the organization. • Monitor clinical performance indicators and recommend operations improvements • Acts as primary nursing liaison between Advantage Care and outside agencies or partners as needed. • Coordinate and run daily medical team huddle. • Regulatory Compliance & Quality • Ensure compliance with HRSE, NY DOH, OSHA, CDC, and other applicable federal and state regulations affecting nursing services. • Prepare clinical and other staff for audits, site visits, and inspections. Participate in corrective action planning as needed. • Maintain and update clinical policies, procedures, and documentation standards • Support organization quality improvement and risk management initiatives related to clinical services. • Uses root cause analysis to determine areas of opportunity to improve workflow and departmental growth. • Coordinate annual patient centered medical home application. • Oversee HEDIS measure tracking and reporting to Quality Assurance Committee and Health Plans. • Staff Management & Development • Lead recruitment, onboarding, training, and retention strategies for nursing and medical assistant staff. • Oversee performance evaluations, coaching, corrective action, and disciplinary processes in collaboration with human resources. • Develop and implement education programs for all health center staff as needed. • Ensure appropriate staffing coverage based on patient volume and operational needs. • Collaboration & Organizational Support • Partner with administrative leadership to align clinical operations with organizational objectives • Serve as a resource on nursing practice standards, workforce compliance, and operational processes • Contribute to strategic planning • Participate in leadership meetings, committee, and organizational initiatives as assigned • Participate in community outreach initiatives as developed by the Center as needed • • Other Duties: • Perform other related duties as assigned in support of organizational operations and patient care objectives • Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the patient’s and family’s diversity, preserving their autonomy, dignity, and rights • Maintains current competency in nursing specialty by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies • Flexibility to work in both health center locations as assigned. • May be required to conducts normal RN activities within scope of practices as needed: • Prepare exam rooms • Interview patients • Measure vital signs and record in EMR • Clean and sterilize instruments • Operate EKG and other diagnostic testing • Administer vaccinations as ordered by providers • Perform routine laboratory tests • FIT testing • Oversee/maintain logbooks for quality control • Perform medication and procedure prior authorization • Chronic Care Management • Pre-visit planning • ER/Hospital/Urgent Care Discharge planning, care coordination and transition of care • Utilize NYSIIS for immunization tracking/upload. • Oversee inventory and order medical supplies and materials Qualifications • Bachelor’s Degree in Nursing required • 5 years of Supervisory experiences. • Current license as Registered Professional Nurse in New York State. • Minimum of 5 years of nursing experience including at least 5 years in a supervisory or administrativestrative capacity. • Excellent verbal and written communication skills. • Strong oral, written and organizational skills • Proficient computer skills. • Committed and effective team worker. • Strong commitment to the provision of quality medical care for medically underserved individuals. • Proven capacity to work productively in highly collaborative settings and to seek and synthesize input ut from multiple stakeholders. • CPR certified. • Knowledge of Public Health practices/procedures, HRSA regulations, federal regulations and EMR (ECW). • Bi-lingual (English/Spanish), a plus.